How we do it: At our core, we work with care, empathy and passion. It starts with each individual caring about our customers, our brands, our collective mission, our team mates and, of course, ourselves. We especially care about results. We also want to have fun on the journey and work in an inspiring and stimulating environment.
There is a spectrum of values and behaviours that we all aspire to uphold. We have grouped them and refer to them as: Trust & Integrity, Respect & Empathy, Empowerment, Accountability, Collaboration, Innovation and Company First.
We earn trust through our actions, it’s not simply given.
We build trust by giving and receiving professional, constructive and continuous feedback up, down, and across the organisation, even if it’s uncomfortable to do so.
We know what's right and will question decisions or actions that concern us, regardless of who’s responsible for them or that person’s position in the company.
We make decisions that do not detrimentally impact on the integrity of the business and ourselves.
We have confidence in our own ability and in the ability of our colleagues and are transparent and open in the way we work.
We treat our colleagues with respect regardless of their position in the business. No one is better than anyone else. Everyone makes a difference.
We acknowledge and respect the differences in our colleagues’ diverse backgrounds, circumstances, skill sets and roles in the company.
We take our colleagues’ safety and wellbeing seriously and nurture positive and inclusive relationships. We help when we can and look out for our team mates.
We stand up for ourselves and our team mates if we feel someone is being ignored, disrespected or treated unfairly. We make sure our colleagues’ efforts are being rightly acknowledged.
We look out for (and mentor) less-experienced colleagues and help them advance in their careers.
We enjoy and openly support others successes.
We treat others’ concerns as if they were our own. We will always give quick responses to their concerns or questions and we will never ignore or disregard matters that are important to others.
We aim to foster longlasting, mutually beneficial relationships with our winery partners, suppliers and customers.
We embrace talent and a person’s value rather than gravitating towards people similar to ourselves.
We foster a work environment where employees are
free to be themselves and make decisions.
We work smart and want to make a difference.
Our people don’t need to be baby sat, they need to
be inspired and left to do their job within a pre-agreed framework. Once we know what to do, we get on
We encourage and help others to take on extra responsibility and give them the confidence to have a go.
We are encouraged to take calculated risks and, if we
get it wrong, we will not be berated. We will learn from our mistakes.
We invest time into making good decisions.
We all make important decisions everyday, at all levels.
We keep our promises and hold our colleagues responsible for demonstrating the highest standards
We have a clear and deep understanding of what is expected of us and ask for clarity if unsure.
We own our mistakes.
We make sure the correct people are acknowledged for great performance.
Talk the talk: Walk the walk
We push ourselves to be the best team mate we can be, caring about our colleagues, while being proud to be part of a special team and company.
We believe the best decisions come when you marry many different views from people in different areas, with different experience.
We believe that the best way to collaborate is for a selected individual to take ownership of every important decision. After consultation, the owner of the decision will make their call but explain the reasons behind their decision to their collaborators. Especially to those who hold a different view. Then everyone works smart to make it work….they back the decision.
We share information openly with colleagues.
When we take action or are asked to perform a duty, we must be fully briefed as to why and how this fits into the bigger picture.
We are encouraged to have a view and add value to areas of the business other than our own. We believe that you can often see things more clearly from a distance as opposed to when you are immersed in it.
We make time to listen, nurture, explain and embrace different perspectives.
We thrive on diversity.
Every person in every position is important.
We accept the environment is always changing and evolving. We make decisions based on the future not now.
We are curious and continually challenge the “status quo” with new and better ways to operate.
We embrace new ideas with gusto. We’re not concerned that something hasn’t been done before, as we pride ourselves on creating new ways of doing things and being different. We understand that we have to adapt and change to stay relevant and to be the best at what we do.
We look for ways to simplify what we do by challenging processes, information, reports or job roles.
We pride ourselves on being three steps ahead of our competitors.
We value great ideas regardless of role, position, tenure or experience in the company.
We nurture and develop up-and-coming talent as we understand this is where some of our best ideas can come from. They are the future.
We are motivated to seek new challenges as a way to improve ourselves and to improve the business in all areas.
We are transparent and non political.
We put any biases or personal views aside and focus on the business and its goals. At the same time we are always sensitive to an individual’s feelings and views.
We seek what is best for Joval not for ourselves, our department or friends. Joval then has an obligation to look after its people and its community.
We are selfless in our approach to the business.
We care about our work colleagues and believe that one of the best ways to feel fulfilled and grow as individuals is to be part of something special - a winning team.
This set of values connects us and is what sets us apart. It’s what we are most proud of and work hardest to protect and nurture. It’s what is most special about Joval Wine Group.
Our people are important to us above all else.
Every connection with one another, whether it’s with our customers, our winery partners or our community all hold equal value. We are driven to make a difference.
We love to win, and often do, but never by sacrificing our values.
crafted by hand and heart
If you think Joval is a place that you will thrive in and you’d like to be an important part of our journey, please contact Hayley or Vicky on firstname.lastname@example.org.